2020 Terms and Conditions

Special offers / discounts
Please note that any special offers or discounts offered from time to time may not be used in conjunction with any other discounts. 

Important notice
It may be necessary to change any aspect of events such as the date/venue or less likely, to cancel it. A full refund of any fees paid will be made automatically but 2020 Group will not accept liability for any other claims. 

Data Protection Act 1998
By booking on a 2020 Seminar, you agree to 2020 Innovation Group Ltd processing and storing your data for the provision of products and services, analysis and administration purposes. We may use your details to send you information about other products or seminars. If you do not wish to receive such communications please send an email to update@the2020group.com asking to be removed from the mailing list.

Practice Management & Development Programme

Free Seminars - 2020 Premier Members
The number of free delegate places per seminar depends on the type of membership and the number of partners/directors within your practice. Firms will only be entitled to receive the number of free places which directly relates to their 2020 membership fee, limited to a maximum of 5 delegates per seminar per firm. The number of places is strictly limited and will be allocated on a first-come first served basis, so please book early to avoid disappointment. In order to qualify for free places, 2020 membership fees must be paid in full at the time of booking. Should membership fees be unpaid or membership have lapsed at the date of the seminar, 2020 reserve the right to charge booked free places at £110 / €130 per person. Please contact us at least 5 working days before the seminar to cancel the booking and no charge will be levied. If you do not notify us in advance, a fee of £30 / €40 + VAT per person will be invoiced to your firm and become payable to the 2020 Group. 

We are able to offer this Seminar Series at no charge to 2020 Members thanks to the support of our sponsors who will make presentations at the seminars and who will be provided with the contact details of delegates. 

Paying Seminars
All cancellations or substitutions must be made either in writing or by email to: seminars@the2020group.com. The appropriate charge will apply based on the following terms: If you contact us more than two weeks before the seminar, you will receive a full refund subject to a 20% administration charge. Where notice of cancellations is received less than 14 days before the seminar, you will receive a 50% refund. For cancellations received one week before the seminar, no refund will be made. Each delegate will be provided with a set of course notes and a serving of tea/coffee at the break.

CPD Programme

Cancellations/substitutions
All cancellations or substitutions must be made in writing or by email to: technical@the2020group.com. The appropriate charge will apply based on the following terms: If you contact us more than two weeks before the course, you will receive a full refund subject to a 20% administration charge. Where notice of cancellation is received less than 14 days prior to the course, you will receive a 50% refund. For cancellations received one week before the course, no refund will be made.

Webinar Programme

Cancellations/substitutions
All cancellations or substitutions must be made in writing or by email to webinars@the2020group.com. The appropriate charge will apply based on the following terms: If you contact us more than two weeks before the webinar, you will receive a full refund subject to a 20% administration charge. Where notice of cancellation is received less than 14 days prior to the webinar, you will receive a 50% refund. For cancellations received one week before the webinar, no refund will be made. 

2020 Membership

A full refund will be provided upon joining 2020 within 28 days of purchase. 

Where a membership renewal subscription is being collected by direct debit, this can be cancelled at any time and a credit note will be issued for the remainder of the subscriprtion.