2020 regularly consults with individual firms in the areas of marketing, practice management and organisational issues. In-house seminars are also available. Our consulting focuses on the following principal areas:
Marketing
Developing Marketing plans for client firms, and specifically:
- Building a marketing culture
- Implementing the plan
- Recruiting and training marketing personnel
- Providing follow-up and support
Partner Retreats
Facilitating partner and management retreats, using methodology that includes:
- Identification of key issues through confidential questionnaires
- Individual interviews
- Documentation and implementation
- Building “one-firm” culture
- A bias towards change, results, and accountability
Partnership Agreements
Helping firms develop comprehensive partnership (or corporate) agreements that effectively deal with the key issues, including:
- Ownership and compensation
- Retirement
- Admission and withdrawal of partners
- Non-compete agreements
- Dispute resolution
Management
Counselling firms on initiatives to significantly raise profitability, through:
- Better people management
- Incentive remuneration systems
- Chargeable hour management
- Improving fee structures
- Better billing practices
- WIP and debtor controls
Structural Change
Assisting firms in dealing with issues of succession planning, retirement, partner withdrawal and new partner admissions. 2020 regularly assist with the negotiations of practice mergers and acquisitions.
Systemisation
2020 examine a practice to ascertain whether it is working at maximum efficiency and is effective in its delivery of services for clients.
