Cancellations / substitutions:
All cancellations or substitutions must be made either in writing or by email to seminars@the2020group.com. The appropriate charge will apply based on the following terms:
2020 Technical CPD Series 2008 / 2020 Practice Management Series 2008
2020 Members
Please contact us at least 5 working days before the seminar to cancel the booking and no charge will be levied. If you do not notify us in advance, a fee of £25 / €35 + VAT per person will be invoiced to your firm and become payable to 2020 Seminars.
Non Members
Please contact us at least 10 working days before the seminar to cancel the booking and you will receive a full refund. For cancellations received 5-9 working days before the seminar, no refund will be available. Substitute delegates may be made at any time without charge.
2020 Technical CPD Series 2008
If you contact us more than two weeks before the course, you will receive a full refund subject to a 20% administration charge. Where notice of cancellation is received less than 14 days prior to the course, no refund will be made. Substitute delegates may be made at any time without charge.
All Other Seminars
If you contact us one month before the seminar you will receive a full refund less a £35 / €49 administration charge. For cancellations received 2 weeks before the seminar you will receive a 50% refund. For cancellations received one week prior to the seminar no refund will be made. Substitute delegates may be made at any time at no extra charge.
Seminar Cancellation Policy
