How to Book a Webinar

  1. Please Login to your account to ensure you see the relevant 2020 Member pricing on the website.
  2. If you have not previously logged in, you will need to enter your email address for a password to be emailed to you. You will then be emailed a temporary password via email. Upon receipt, please Login to your account where you can change your password. If you experience any issues logging in please email and we will get straight back to you.
  3. Select the desired 2019 CPD webinars here or via the TRAINING Tab (at the top of the screen) or via My Upcoming Events (the Calendar icon on the left hand side of the Dashboard). You have the choice of booking 14 individual CPD webinars or book the CPD Subscription (which contains all 14 CPD webinars).
  4. Having found the required webinar, you must select from the drop down list who “This booking is for” and the number of required “Delegate Places”. You then need to “Add to Basket”.
  5. Don’t forget to also add your 2019 Practice Management, which are unlimited as part of your 2020 membership subscription.
  6. After all selections have been made, click “View Basket” at the top of the screen. You are now ready to “Proceed to Checkout” (even where total value is £0.00) where you will be asked to complete your contact details (if not previously entered) then click “Place Order”.
  7. If you have booked a webinar for “a colleague” it is essential that you allocate their name(s) within “My Purchases” in your Dashboard, otherwise they will not be registered for the webinar(s). To do this simply select your colleagues name from the dropdown list and press “Save”. If their name does not appear in the dropdown list then the 2020 Member contact can add additional users via their own dashboard. If you are unsure of who this is or you experience any issues please email
  8. A confirmation Order Email will then be sent to you together with a PDF Invoice. The webinar participant will also be emailed with details of how to join the webinar prior to the event.