Benchmarking your top 10 KPI’s

Part of the Management, Advisory and Development (MAD) Practice Guides Series

The writers at 2020 have over 50 years combined consulting experience to accountants and tax advisors and are authors of books, articles, manuals and publications world- wide. They work with some of the most exciting and innovative firms in our Industry.

2020 have produced a series of simple and easy to follow practical guides to help you improve and grow your business. These guides contain example scripts, (e) letters, planners and other useful material to help you make changes and help you succeed.

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Benchmarking your top 10 KPI’s





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Product Description

Some firms measure so many KPIs (paying scant regard to the fact that KPI stands for KEY, performance indicators) and do little or nothing with them; other firms don’t seem to bother at all. The most successful firms recognise there are only a few KEY PIs and outlined below are those that are considered to be KEY along with some benchmarking from a recent survey across 252 independent, SME facing firms in the UK.


  • Profit Per Equity
  • Revenue Per Equity Partner
  • Number of Staff Per Equity Partner
  • Revenue
  • % of Revenue Compared to % of Staff
  • Chargeable Hours Per Annum
  • Charge Out Rate Multiplier
  • Average Recovery Level
  • % of Clients Whose Billing Policy is
  • Lockup in Days
  • Average Turnaround in Days



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